Servicing & Repairs
Our techincal team can provide free impartial advice over the phone on a variety of major equipment.
If we can’t find a solution over the phone we have expert techincians in your region who can provide support and assistance either same-day or next day in an emergency.
Each member of our techincal team is customer-facing and is able to provide not only guaranteed repairs but should you require new equipment or quotations and designs for a new surgery or decontamination room, they can arrange everything for you at that time, free of charge.
- Annual Equipment Servicing (suction motors, chairs, delivery systems, lights, x-ray units, compressors)
- Compressor Certification
- X-Ray Test Packs
- Dental Stool and Chair Re-upholstery Service
- Equipment Modifications (scaler build-in kits, cameras, micromotors, tubings etc)
- Commissioning and Training on Equipment for Staff
Service Agreements
We’re always looking to improve our business and the quality of customer support that we offer to our customers. That’s why we have introduced service agreements to give you discounted rates, priority service and overall piece of mind.
Our service starts with a free of charge visit to your practice to audit and assess the equipment. We then provide a bespoke service agreement to suit your equipment and your individual needs.
Benefits of service agreement:
- 15% discount on annual service of equipment.
- Priority and lunchtime visits at no extra cost.
- 10% discount on labour charges for all reactive breakdown call outs.
- 10% discount on full annual payment.
Our experience and focus on dental equipment sales, engineering, maintenance and repairs has earned us a fantastic track record and extremely happy customers. We would love you to become one of those customers and look forward to forming a mutually rewarding relationship with you.